Contact
We read every message.
There's no call centre. There's a small team that replies, within 1 to 2 business days, faster during the week. Pick the right channel and write.
Write to us
Your details stay with us to reply. We don't share them or use them for marketing.
Response hours
Monday to Friday, 9 AM to 6 PM (Lisbon time). Weekend messages are answered Monday morning.
Legal identification
As required by Portuguese law (DL 7/2004), here are the details of the company that operates the platform. Important: Lavora operates the platform but is not the seller of goods. Each maker is the merchant for legal and tax purposes, their identification (registered name and tax ID) is shown on the product page and on the invoice you receive with the order.